You need a copier (or two) for your law office and you’re not sure who to contact or where to start. We can all relate to that in some way, and that’s why we wanted to make the process easier by laying out the most important things to look for before jumping headfirst into a deal with any office equipment vendor.
Locate Certified Companies
Step one – go to the source. If you’re looking for a specific type of office equipment or service, the best thing you can do is go to the manufacturer’s website to find who is a certified vendor within your local area. Typically, companies like Kyocera have a map or directory where you can plug in your location to find the closest dealer. These are the companies you know are trained, certified and equipped to offer you the best products and services on the market. The last thing you want to do is take a chance on someone that hasn’t been trained to handle your equipment.
Factor in Reviews & Recommendations
Reputation is key when choosing a copier dealer that you’ll be spending hundreds to thousands of dollars with. Yelp, Google Reviews and Facebook are all great places to start, offering good insight into the types of experience that customers have had. From how the company treats their customers to their level of expertise, these reviews can help you make a list of the top companies to get in touch with. However, it’s important to keep in mind that there are sometimes reviews posted that may not be 100% truthful or are based on a misunderstanding. A good indicator is when there are mostly positive reviews and then one that seems completely uncharacteristic.
Ensure They’re Solution-Centered
Are you looking to upgrade your current copier or printer for more functionality and security? Are you looking to reduce your current office equipment costs? Do you need office equipment because you’re just starting a new company? Whatever your reasons, it’s important to make sure that your equipment dealer is on top of it.
First and foremost, they should be concerned about how to help you achieve your goals before they ever talk price. Some dealers even offer free cost and workflow assessments where they go through all your costs and equipment to help you find inefficiencies as well as unnecessary costs to help you get the best setup for your business and employees. Make sure whoever you work with addresses your needs first. If not, they’re probably more concerned about getting your money than helping you be successful.
Weigh Your Purchase Options
There isn’t one way to go about purchasing office equipment for your law firm. For example, there are multiple ways to “purchase” a copier for your office apart from simply leasing or buying. While the obvious options are to lease or buy, you have a multitude of options under each of those, and one might work better for your current financial situation. From Fair Market Value Leases and Dollar Buyouts to out-right buying your copier, the best copier vendor will help you figure out what would be best for you based on your workplace goals and budget.
Schedule a Demo or Trial Period
Whether it’s a demo at the dealer’s office or a trial period where you get to have hands-on experience with your new equipment, many dealers offer ways that you can try it before you buy it. Specifically, if you’re looking for a new copier, ask the vendor what type of trial options they offer so that you can be certain that you’re making the right investment for your business.